Supervision and support for staff is an important quality control issue. This two-day course gives supervisors a framework and set of skills for ensuring that supervision is a productive experience for all concerned. In particular, the course helps supervisors to:

• Use the Five Stage Solution-Focused Supervision model
• Use the Six Step-Team Support and Supervision model
• Focus on strengths and skills
• Set effective agendas
• Coax expertise
• Find out what works
• Balance challenge with support
• Develop action plans that work